Hakkında
Experienced, results-driven, detail-oriented professional with 20+ years of experience in Information Technology with a proven track record of building strategic business partnerships through consulting in manufacturing industry.
Professional Experience
END Solution, Bursa
Co-Founder, Consultant, Certified SIRI Assessor
October 2020 – Present
- Founded a startup company, which focuses helping and driving digital transformation in the manufacturing industry. Some of the work areas are DX, IIOT, MES, VR, AR, RPA, ML, AI, Big Data, and predictive analytics.
- Directly involved in as a consultant in digital transformation projects, i.e., MES, IIoT, energy management, predictive maintenance and quality projects due to the extensive experience in manufacturing industry.
Crossover for Work, Austin, TX
Executive Recruiter (100% Remote)
December 2018 – September 2020
- Worked as a top performer with a passion for the fast-paced/high-growth, multi-cultural environment driven by challenging daily and weekly productivity and quality metrics with high internal quality bars, and full-time commitment.
- Engaged in calls with executive-level prospects worldwide, and delivered the vision of Crossover’s value proposition.
IBM Turk LTD. STI., Istanbul
Senior Security Software Sales Executive
January 2017 – April 2019
- Led teams in complex, competitive sales situations, including PoCs, extensive demonstrations, and negotiations.
- Collaborated with aligned teams and achieved business targets and KPIs.
- Worked with channel partners to develop strategic business partnerships with customers and provide the best available solutions.
- Worked with Digital Sales and Business Development teams, mentored and coached sales teams, as a Digital Pioneer.
- Developed strategic territory growth plans and successfully executed them.
- Built relationships with C-Levels, and earned a reputation as a trusted business advisor.
- Assisted customers in pre-sales and post-sales periods with technical evaluations, need analysis, roadmap consultancy, etc.
- Experienced in security software licensing methods and created necessary product configurations.
- Created special bid quotes and pricing for projects, and led internal and external price negotiations to close the deals.
- Reported directly to Turkey and MEA security business unit leaders.
Senior Account Executive
April 2012 – January 2017
- Managed Bursa Branch with manufacturing industry responsibility in the enterprise sales and delivery team.
- Developed and executed account plans to address both IT and Line-of-Business needs; leveraged other experts, executives, leaders, and partners as needed to provide value to the client.
- Developed strategic territory growth plans and executed them.
- Built relationships with C-Levels, and earned a reputation as a trusted business advisor.
- Involved in projects as a trusted advisor and consultant in manufacturing industry to create a project roadmap.
- Managed business partner relationships and closely worked with them.
- Worked with the marketing department to develop new marketing campaigns, analyze them and evaluate outcomes for lead generation for the specific territory.
- Created many customer success stories in both enterprise and SMB customer segments.
Consept Technology Solutions, Bursa
VP of Service & Support
March 2004 – November 2011
- Started with a team size of 13 people and increased it to 80+ people with newly acquired contracts.
- Managed relationships with enterprise customers, vendors, and partners with responsibility for strategic planning, investments, recruitment, and training plans.
- Created performance management system and decided KPIs for service, support, and outsourced teams.
- Successfully implemented business strategies as well as restructured the service department.
- Successfully improved customer service quality, implemented business development processes and restructured service strategies to develop, and improve customer satisfaction and customer loyalty.
- Tripled service sales revenue in the first two years, and increased profitability by 40%.
- Multiplied total revenue x10 in 4 years with a net profit of %35.
- Reported directly to the general manager with the responsibility of service, support, and outsourcing departments.
Additional Experience
Hipotez IT Security Solutions - IT Security Solutions Sales Manager, 2003-2004
Arges IT Consultancy - Sales Manager, 2000 –2002
Yilmazipek Textile Manufacturing & Trade Inc.- Marketing and Project Supervisor, 1999 –2000
DOMINET - Project Analyst (Part-Time), 1996 –1998
Education University of Minnesota, Carlson School of Management, Executive MBA, Could not be completed because of family issues.
Middle East Technical University, Ankara B.Sc. degree in Engineering, Honor Student
Languages English – Proficient, Turkish – Native
Certificates
Certified Smart Industry Readiness Index Assessor, Assessor ID: SIRI080224SN004 by INCIT and TUV SUD Digital Transformation for Tech Leaders, by Linkedin
Machine Learning and AI Foundations: Decision Trees, by Linkedin Digital Pioneer, License # Credly-14319989, by IBM Credly
Certificate in Professional Digital Selling, License 10643767, by Digital Marketing Institute Social Selling Digital Coach, by IBM Credly
IBM Selling Profession Certification - Expert, by IBM IBM Business and Industry Insight – by IBM Credly MCP - Microsoft Certified Professional
Microsoft Business Solutions Certified Professional in Microsoft CRM Applications Professional & Customization
Trainings
The Certified SIRI Assessor Programme, by INCIT and TUV SUD
Crossover Sales Elite Advanced Learning (SEAL) Bootcamp, Crossover Remote University IBM Security Sales Academy, Dubai, United Emirates
IBM Security Top Gun, Dubai, United Emirates
IBM MEA Smarter Selling Industry Academy, Dubai, United Emirates IBM Business Industry and Insight Premier Program (BII), Singapore
IBM Women's Leadership: Creating Your Leadership Journey, Johannesburg, South Africa IBM Global Sales School, Austria
QSTC - ITIL Foundations for IT Service Management v3, Istanbul, Turkey PCI Microsoft CRM Sales Training, Istanbul, Turkey
Microsoft, Microsoft CRM Application & Customization Training, Istanbul, Turkey
Awards
IBM Manager’s Choice Award - Skilled Security Seller – Bank of China Security Project, 2017
IBM Manager’s Choice Award - Unite to Get it Done Now – Samsun Municipality Consultancy Project, 2016 IBM Sell Forward Award - MEA Sales Academy 2016 for ISKO Project, 2016
IBM Manager’s Choice Award - Put the Client First - Ozdilek Project, 2015 IBM Manager’s Choice Award - Put the Client First, 2014
Summary of Qualifications
Independent, self-motivated and disciplined, experienced in working remote/onsite within cultural diversity.
Detail-oriented, a true believer in data and analytics, ability to solve problems in a constantly changing work environment. Dedicated to learning, professional development, and achievement.
Project-oriented and motivated to complete challenging tasks, utilizing deep work techniques. Proficient in Agile Project Management and working as a Scrum Master on some projects.